Testimonials

Carwise - "A better class of car for your money"

I am delighted with my new S Type Jaguar. Having been an enthusiast for many years this car is an excellent example. Carwise source cars of a very high standard which provides real quality and value for money. I would like to thank Steve,Nigel and the Staff for excellent service.

Jim Marler, Belper, Derbyshire

 

I've been a customer of Carwise for over 10 years. In that time I've bought 4 cars from Steve and Nigel. Janet and I have had both of our cars serviced by their team for the same period of time. From my point of view, their sales and service are first class. It's personal, friendly, helpful, efficient and service pricing and repair charges are extremely good value.
I'm a big Saab fan (I've had four) so when I wanted to change my last one I went to Carwise of course! they offered the UNIQUE service of finding me the car I wanted.
On the occasions when things go wrong, Steve and Nigel go out of their way to sort out the problem. I recently had a warranty job done on the new car and it was sorted out efficiently and as quickly as possible.
Steve and Nigel and the Carwise team go the extra mile... sometimes further quite literally.

John and Janet King Milford Derbyshire

 

From the moment we stepped into the office at carwise we were struck by the quality of the service provided. We were made to feel at ease as we discussed our particular requirements and the advice we received was helpful and provided in a friendly and courteous manner. As we proceeded to a decision and eventual purchase we were provided with detailed information at each step of the way. The car was well- presented , the price was fair and the guarantees and information regarding after- service have given us reassurance. We are happy to recommend CARWISE to others who are looking for quality of product and honest, friendly service

Anne and Paul Clayton Holbrook Derbyshire

 

When my wifes's car was written off we had the daunting task of finding a replacement. After trying some dodgy "Arfur Daly" type dealers and snooty main dealers who showed little or no interest, we found CARWISE Derby on the internet. Their service was the best by far, attentive and answering any questions we had.The car was excellent, with all the details available for inspection. When we bought the car we got three months warranty and lifetime free MOT test. So we would like to say a big Thank-you to Nigel and his staff for making purchasing a second hand car pleasurable. We would have no hesitation in recommending CARWISE Derby to everyone.

Mike Leighton Nuthall Notts

 

This is my first purchase from Carwise and it definitely won’t be my last. My son had already decided that he wanted to buy a Corsa SXI. His requirements were simple; nearly new, low mileage and most definitely not an ex-rental car. Oh and of course he needed me for moral support! Sounds easy well it wasn’t. 12 vehicles later we couldn’t fine one that met our high standards. Then I discovered Carwise and the rest is history. The Corsa advertised by Carwise had the exact specification and colour combination that we wanted. From the moment we arrived at the premises the laid back yet professional atmosphere was apparent. Having had many dealings with car salesmen over the years, I was pleasantly surprised at the relaxed and welcoming approach that was adopted by Steve. His sales technique didn’t involve any pressure tactics and was open and frank. As much as any of us hate parting with money the whole transaction was a pleasure. No pressure - just good informed advice. We’ll most definitely be recommending Carwise to friends and family.

Greg & Jonathan Oldham Lancashire

 

I was looking for the Vauxhall Corsa VXR Racing Edition and could not find one for sale locally as there was only 444 of these cars produced. I decided to extend my search nation wide when i stumbled across Carwise in Derby by looking on the Autotrader website. Living approximately 200 miles from Carwise i was a little nervous to travel that sort of distance to find out the car was not in a good condition, so i decided to give them a call. I spoke to Steve who was extremely helpful and reassuring. He said to me "the car is in immaculate condition and i will not be disappointed". At that point i put down a ?500 deposit and was told if i was not happy with the condition of the car i would get my deposit back. A week later i travelled from Ashford in Kent to Carwise to view the car, and as Steve stated the car was immaculate. I took the car for a quick test drive and sat down with Steve and filled out all the paper work and purchased the car. I would definitely use Carwise again and would 100% recommend anyone to use them too. I would like to say a big thank you to Steve and the Carwise team for making this a easy, hassle free experience.

Sean O'Donovan, Ashford, Kent

 

To everyone at carwise, I would like to say a very big thank you to nigel and Steve and all the team for their hard work and excellent service over the years that I have been with them I have been driving now for 21 years and I have never had a problem that the team can't fix they will always go that extra mile to help, they achieve a high standard and there is always a friendly greeting, nothing is too hard for them. I would highly recommend them to anyone who is looking for professionalism, good value, a friendly welcome and total peace of mind that your car is getting the best service you could want. What more could you ask for...

David Conquest  Wirksworth Derby's 

 

I just wanted to say thank you so much for the superb service I have received whilst choosing my new car. Everyone has been so friendly during my telephone calls and visits, and the personal service I received was second to none and incredibly efficient. Thank you all once again. You have made the experience of buying a used-car much more pleasurable and easy than I thought possible! with very kind regards.

Georgina Derbyshire Ripley Derbyshire

 

Thank you again so much for all your help and service you have given me !! This is not the first time I've purchased a vehicle from yourselves and it won't be the last!!! Many Thanks again.

Liz Botham Ashbourne Derbyshire

 

I bought my very first car from Steve and Nigel well over 10 years ago when I lived in Duffield. I simply gave them my budget and what I was looking for and a week later I was the proud owner of a new car, now that's what I call service! Not only are they total professionals and know their business inside out, they are also lovely chaps, honest as the day is long and are a joy to deal with. Even though I have moved to London, I still use Carwise for all of the above reasons, we have just bought a Volvo Estate from them which they found for us within a week, we are thrilled with it and will have it serviced at their garage which also offers a great service.

Sarah Hill Harpenden Herts

 

Having been used to two cars when we were suddenly left with no car, an understandable panic ensued . Fortunately our panic took us to our closest garage, which is Carwise in Duffield and we now cannot believe how lucky we were,from the start Nigel was calm and considered and he helped us make some very sensible choices. Their service has been first rate from that first meeting.Nothing has been too much trouble and we were quickly back on the road again Nigel not only disposed of our two part exchanges that were sat cluttering up our drive but then also found us a very good deal on exactly the car we were looking for .All of this with the reassurance of a service centre around the corner ,in fact when a warning light came on unexpectedly just before we were due to drive to France Carwise came to our rescue and had it checked over so that we could drive abroad without any worries. We know that Carwise have served us very well and we have already recommended them to our friends . In fact to anybody who is thinking of buying a used car , we would strongly recommend going to Carwise first .I doubt that anyone would beat the service they offer.

Tom Walton Duffield Derbyshire

 

Re the process of bying a car from Carwise, I have the following comments:- My wife and myself dealt with Carwise for the first time through the recommendation from a good friend, and are delighted with the Ford Focus we now own. The service provided by Steve was excellent, catering exactly for what we had specified as our requirement. I was very pleased with the professional but friendy manner in which Carwise went about sourcing the car. We also managed to part-ex our old but trusty Mondeo as part of the deal, which enabled me to drop the old car off and drive away without any hassle our immaculate Ford Focus. We look forward to dealing with Carwise in the future, and would recommend to others the service provided by Carwise.

Steve Whitlng

 

I recently bought my Volvo D70 Est. from Car Wise, this being my first purchase from the Company. Previously Carwise had looked after my two cars for servicing and repairs and I had been very impressed with the professional and friendly approach of Co-owners Steve and Nigel. Choosing the right car for my needs had been a tricky decision. However the process was made so much easier having had the benefit of discussing my options with the Carwise team.We considered several vehicles, including servicing and running costs, eventually deciding on the Volvo. Three months later I can say that this was completely the right decision, I am really pleased with my car and would recommend Carwise to anyone. There friendly, knowledgeable and value for money approach is commendable.
PS My parents have now bought a vehicle from Carwise too. They told Nigel what type of car they wanted and Nigel found the right vehicle and bought it for them. This is a terrific method of buying a car and they are delighted with their purchase. I highly recommend the Company and will return to them next time I am looking for a car.

Nigel Lidsey Allestree Derby

 

I have recently bought a used 06 Volkswagen golf from Carwise of Duffield and was thoroughly impressed by the car and the service which I received from Nigel. The car is in excellent condition and the valet was to a very high standard, myself and partner travelled all over before we decided on this car and I am not disappointed and the lifetimes MOT is a bonus I would definitely buy another car from Carwise from the past experience.

Many Thanks, Maureen Beardmore

 

I started looking on my computer for a four -five year old audi a4 and i came across carwise and they had a audi A4 2.5 TDI clean looking car for sale i rang and had a chat with Steve and we booked a appointment for the Saturday .When we arrived Steve made us a cup of coffee then we took the car for a test drive the car was just as Steve had described so we put a deposit on it and arranged to pick it up the next Saturday when we arrived the car was ready for us the car was a bit more than i wanted to pay but it had a full service history and was in good condition i wish to thank Steve and all his team for making buying a new car not so painful.

John Wagstaff

 

Recently my wife and I decided to purchase our fourth vehicle from Car Wise. We based this decision upon the excellent quality of service and professionalism shown by Steve, Nigel and the team over the past decade. All three vehicles have been of high quality and we were more than satisfied with each one, for example our Renault Scenic had done more than 160,000 miles! You always hope that nothing will go wrong with your car but inevitably it does and when that unfortunate day happens Steve and the team have always been there to resolve the problem and get our vehicle back on the road with as little fuss and inconvenience as possible.
Having recently retired we decided to replace our Scenic. In order to achieve this we had several meetings with Steve when we were able to identify exactly which vehicle we wanted. Steve then scoured the country and found an Audi A3 which met all the criteria we had discussed and agreed. We are both very satisfied with our purchase and feel that this is only the start of Steve and the teams interest in us and our car. I expect to continue to receive the high standard of service in the future that we always have and we have no hesitation in recommending Car Wise as an efficient and effective method of purchasing a second hand car.

Paul and Michelle Evans Duffield Derbyshire

 

We are delighted with our Vauxhall Astra; Nigel found exactly what we needed. We know we'll allways get a quality car and personal service from Carwise '

Abby and Will Warburton Tufnell Park London

 

This is our third brand new car from Carwise and, as ever, we are delighted with it and the whole purchase process. We decide on the make and model we would like,and left it to Nigel and Steve to get us the best deal on a Honda CRV. Carwise go out of their way to match and if possible better the package offered by the main dealers.
Having been loyal customers for 16 years now we feel we can trust Nigel and Steve to look after us and our cars.

Neil and Sally Cozens Duffield Derbyshire

 

I have been buying cars for over 40 years and it has taken me that long to find probably the best car suppliers I have dealt with.I was looking for a BMW Z3 for my wife and stumbled across Carwise Derby site on the internet . from my first contact until actually driving away with the car the service was absolutely professional and not only that it was like i was dealing with friends not people who just wanted to sell me a car and take my money. We collected the car which had been very professionally valeted and were taken through the the technical details of how to use the various pieces of equipment within the vehicle . Nigel and Steve were extremely thorough and we were left with the impression that should anything not be quite right that we were duty bound to get in touch and they would put it right . My best ever experience of buying a used car and I would recommend them to anyone.

Bob and Gail Walton Mansfield Nottinghamshire

 

As someone who has always purchased cars from large dealerships, I have been impressed by the service i have received from Nigel and Steve. From my first visit until finally picking up my new car, nothing has been too much trouble. I have been looking to purchase a BMW 3 series for some time and iam really pleased by the quality and condition of the car I have purchased. Having researched the market, I am confident that i have bought a quality vehicle at a very competitive price. This may be my first purchase from Carwise but I am sure it wont be the last.

Gordon Stirling Belper Derbyshire

 

Six cars we've had from Carwise
over many, many years
We've now got an automatic
Before, I really liked the gears
But Steve and Nigel don't hard sell
Their attitude's unique
They seem to know what's right for us
Before we even speak!
We recommend Carwise to you
buying cars from them is a joy
They make you feel so special
And you know it's not a ploy
We've moved around the country
but still think it most worth while
To deal with people you can trust
Carwise goes that extra mile!

Penny and Jack Waldock Wisbech Cambridgeshire

 

Steve made buying Sue's car a pleasure. From when we first looked at the vehicle until she took delivery, Steve was helpful and friendly and did what he said he would do. The car was immaculate when Sue took delivery. Would definitely return/recommend.

Colin Keast, Renault Clio

 

I recently bought a car from Steve at Carwise and I just wanted to let you know that we were very, very impressed with the service and people. Steve and the Carwise team are the opposite of the car salesman stereotype. We would recommend them to anyone!

Sam Smith, VW Golf

 

After recently buying a car from you, we would like to express our many thanks for your honesty and professionalism. We are delighted with the car which was immaculately valeted and we both look forward to many miles of motoring. The personal service you gave us was second to none and was much appreciated. What a wise decision to buy from Carwise.

Sue & Bryn Hall, Vauxhall Astra

 

"You will not be disappointed " Steve said when I rang to enquire about this S Type Jaguar. I had already been looking to update my existing S Type and saw this one on the Carwise website. Steve was right, after my test drive, I could not fault the car in anyway; so I decided to purchase. I collected the car as arranged, it had been serviced M.O.T ed and was presented to me in spot on condition. Steve and Nigel have the knack of finding cars of a very high standard, presenting them well and making the transaction in a smooth and easy way.

Derek Burton, Ripley Derbyshire
PS, Car going fine, I'm very pleased with it.

 

We bought the car from Carwise in Oct 2010. We had given them our requirements, preferences and budget, which matched this car that they had recently bought. We were very pleased with it, and impressed with the garage. Over the next year, an intermittent fault started to appear. The EPC light would appear every so often, which cut the engine to a "limp home" mode. This could be reset by redrafting the engine. The garage kept trying to detect the source, but it was difficult to track it as it was so intermittent. They suspected (from the engine trace) that it was a historical problem which the previous 3 owners(!) hadn't been able to solve. The problem became more and more frequent, and at the end of July was unable to be reset by restarting the engine.
I took the car to Carwise to book it in. They took the car from me straight away and gave me a courtesy car without question. Over the next 2 months they persevered to mend the car. They kept me informed with everything they were trying, remained confident they would find the problem, replaced many parts only for the EPC light to appear again during a test drive. They were friendly and approachable and kept cheerful even though it must have been so frustrating. I also kept their courtesy car for 2 months.
Eventually they deduced there must be a problem with the wiring leading from the throttle pedal to the engine unit. They replaced the wiring and the car runs like a dream. Despite many parts and labour spent on the car, they didn't charge me anything as they felt the car had the problem when they sold it to me. I was so impressed by the level of service. Carwise are a fantastic garage which I would recommend to anyone.

Jenny Price Duffield Derbyshire
PS, Car going fine, I'm very pleased with it.

 

Dear Nigel, Steve I would like to thank you for the efficient way CARWISE operated during the purchase of my new car. The car was not only valeted and cleaned to a high standard but was also fully serviced prior to me collecting the car. All aspects of the purchase were clearly explained and I was left with no unanswered questions; with a clear explanation of the after sales support also provided. The main reason for purchasing the car from CARWISE was the after sales support provided, which includes a 3 months parts and labour warranty and free MoT every year for the time I own the car. The car was purchased for my wife who is very pleased with the look and condition of the car. Many thanks,

Paul Childs. Allestree, Derby.

 

After a year of searching for a new jaguar to replace my previous one , which was written off last year in ice the search is finally over. After doing several searches on the inter net ,I saw one that looked promising . The subsequent trip to CARWISE proved to be successful, no pushy salesmen, great service,great deal,& free MOT" for life" , what could be better . Many thanks to Steve at Carwise , and if you are looking for a car then I would certainly recommend them.

Bob Sykes, Stenson Fields Derby

 

I am a very satisfied customer of Carwise and i have been for many years. This is the 5th car i have brought from Carwise and i have been very Satisfied with them all. The cars have been in spectacular condition both inside the car and out when i have bought them and Whenever i have to take my car for repair there is always a loan car waiting for me so that i can carry on with my regular routines which i am very impressed with.

Andy May Milford Derbyshire